A purchase will only be complete when nonink.com has confirmed the order by an order confirmation. An order confirmation will be sent no later than 24 hours after the order has been received by nonink.com. If delivery time changes in the order, you will be notified as soon as possible. You are always entitled to cancel the purchase at no extra cost until the item has been shipped. nonink.com has the right to withdrawal the purchase until full payment has been received from the customer. To buy from us you must be over 18 years old and nonink.com must be able to determine your address. If you're wondering about our terms and conditions, please do not hesitate to contact us at info@nonink.com.

Company information

Startup Labs AB
559090-2101
Address: Dockgatan 9 c/o Nathalie Lameri, 21112 Malmö
Mail: info@nonink.com
www.nonink.com

Customer service and availability

We respond to questions by email within 24 hours*. Should our customer service be overloaded for some reason and answers may need to be delayed, we will notify you.
*Applies only to requests related to actual purchases or orders and during weekdays.

Right to help

Always contact us directly for assistance with complaints, cancellation and other assistance regarding your purchase. You can easily reach us at our email info@nonink.com.

Conditions for complaint

If you want to inform us about a damaged or incorrect product, please contact us by email for further instructions. Please contact us by e-mail info@nonink.com before sending any product back. Also send us the order/payment so we can identify the return. Remember, you are responsible for the shipping costs to us.

ARN and codes of conduct

In case of a dispute, we will always follow ARN recommendations.

Sale to minors

We do not include agreements with minors (under 18 years) without the guardian's approval.